Support desk
Tell us what you need
We’ll help you figure out the best way to fit your group. Whether you have questions about timing, accessibility, or what to bring—reach out.
- Request guidance for preferred dates and group size
- Clarity on included vs. excluded items
- Accessibility and practical considerations
- Advice for planning around your arrival schedule
Tip: If you already know your preferred date, add it in your message for a faster reply.
Contact
Send a message
We respond as quickly as we can during business hours.
Quick answers
Common questions, answered plainly
What should I include?
- Your preferred date (if you have one)
- How many people are coming
- Any accessibility notes
How fast will I hear back?
- We review messages regularly
- If it’s urgent, include “time-sensitive” in your subject line
Can you help me choose a date?
- Yes—tell us your constraints
- We’ll suggest the most workable options